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button:hover{background:#ffffff47}.flipbook-page-jump{display:flex;align-items:center;gap:6px;color:#fff;font-weight:700;font-size:13px}.flipbook-page-jump input{width:48px;text-align:center;border:0;border-radius:6px;padding:6px 4px;background:#ffffff29;color:#fff}.flipbook-viewport{flex:1;width:100%;display:flex;align-items:center;justify-content:center;overflow:auto;padding:32px}.flipbook-zoom-wrap{transition:transform .2s ease}.flipbook-page{background:#fff}.public-reply-shell{min-height:100vh;display:flex;flex-direction:column;background:var(--pfq-background)}.public-reply-card{max-width:560px;width:100%;margin:48px auto;padding:32px;border-radius:20px;border:1px solid var(--pfq-border);background:#fff;box-shadow:0 24px 48px #0f172a14}.public-reply-card h1{margin:0 0 4px;font-size:24px}.reply-thread{display:flex;flex-direction:column;gap:12px;margin:20px 0;max-height:360px;overflow-y:auto}.reply-bubble{max-width:80%;padding:10px 14px;border-radius:12px;font-size:14px;line-height:1.5}.reply-bubble p{margin:0}.reply-bubble a{display:inline-flex;align-items:center;gap:4px;margin-top:6px;font-size:12px;font-weight:700}.reply-bubble-time{display:block;margin-top:6px;font-size:11px;opacity:.7}.reply-bubble.is-customer{align-self:flex-end;background:var(--tenant-primary);color:#fff}.reply-bubble.is-customer a{color:#fff}.reply-bubble.is-staff{align-self:flex-start;background:#f3f4f6;color:var(--pfq-text)}.reply-sent-note{margin:0 0 12px;padding:10px 14px;border-radius:8px;background:#ecfdf5;color:var(--pfq-success);font-size:13px;font-weight:700}.reply-form{display:flex;flex-direction:column;gap:12px}.reply-form textarea{width:100%;padding:12px;border:1px solid var(--pfq-border);border-radius:10px;font:inherit;resize:vertical}.reply-form-actions{display:flex;align-items:center;justify-content:space-between;gap:12px}.reply-attach-label{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--pfq-muted);cursor:pointer}.flipbook-page img{width:100%;height:100%;object-fit:contain;display:block}